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Subscribed to Helix? Learn how to install your Helix TV terminal.
If you received your terminal via Canada Post, turn it on and the activation should start automatically. Activation may take up to 30 minutes to complete.
If you bought your HD terminal from one of our authorized dealers (rather than in a Videotron store), turn it on and wait 30 minutes to complete the activation by calling Technical Support.
To connect a terminal to an HD television, you have the choice between two connections: HDMI or with component cables.
To start, connect your terminal to a standard television by connecting the coaxial cable to the CABLE IN connection on the back of the terminal and to the coaxial wall plate, and the power supply cable from the terminal to the electrical outlet. Then, follow the procedure according to the chosen connection.
Use the red and white RCA cables for audio, and yellow for video.
Connect the coaxial cable to the CABLE OUT connection on the back of the terminal and to the CABLE IN connection on the back of your TV.
Use the red and white RCA cables for audio, and S-Video cable for video.
When the connection from your HD terminal to a standard television is completed:
It is possible to connect different equipment to your terminal.
If you want to connect a terminal to a DVD burner or a VCR, you have the choice between two connections:
In order to finalize the terminal connection to a DVD burner or VCR, connect the television with a coaxial cable or RCA cables (yellow, white, and red).
If you have an audio amplifier only, connect your terminal to it with a coaxial digital audio cable or an optical audio cable (SPDIF). Then use the video cables to connect the terminal to your television.
This configuration is the same to connect your terminal to a 5.1 audio/video home cinema system.
If you have an audio video amplifier, connect your terminal to your home cinema with an HDMI or component cable and an RCA audio cable. Then use the video cables to connect the home cinema to the television.
Now that you connected your terminal, see how to program your remote control.

Any specific questions? Ask it on our forum and see how experts or other users have solved a similar problem.
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